Contact Us

Get in touch with Sure Bet Africa for support, questions, or feedback about our betting odds comparison platform.

How to Reach Us

We're here to help you make the most of our odds comparison service. Whether you have questions about how our platform works, need assistance with your account, want to report an issue, or have suggestions for improvement, our support team is ready to assist you. We value your feedback and strive to provide the best possible experience for comparing betting odds across multiple bookmakers.

Support Inquiries

For technical support, account-related questions, or help using our platform features, please reach out through our support channels. Our team typically responds within 24 to 48 hours during business days. When contacting support, please provide as much detail as possible about your question or issue, including relevant account information if applicable. This helps us assist you more quickly and effectively.

Feature Requests and Feedback

Your feedback helps us improve Sure Bet Africa. If you have ideas for new features, suggestions for improving existing functionality, or comments about your experience using our platform, we'd love to hear from you. User feedback is essential in shaping the future development of our odds comparison service, ensuring we continue to meet the needs of African bettors.

Partnership Inquiries

Betting operators interested in partnering with Sure Bet Africa or having their odds featured on our platform can contact us to discuss collaboration opportunities. We work with reputable bookmakers across Africa to provide comprehensive odds coverage, and we're always looking to expand our network of trusted betting partners.

Before You Contact Us

Before reaching out, you may find answers to common questions on our Help page, which contains detailed information about understanding odds tables, betting terms, and how to use our platform effectively. Many questions can be resolved by reviewing our comprehensive help documentation, saving you time and allowing our support team to focus on more complex inquiries.

Common Topics

Frequently asked questions often relate to understanding betting odds, interpreting odds comparison tables, account setup and management, and technical issues with accessing the platform. Our Help page covers most of these topics in detail. If your question isn't addressed there, don't hesitate to contact us directly, and we'll be happy to provide personalized assistance.

Response Times

We aim to respond to all inquiries promptly. Support requests are typically addressed within one to two business days, though response times may vary during peak periods or holidays. For urgent matters, please indicate the urgency in your message so we can prioritize accordingly. We appreciate your patience and understanding as we work to assist all users efficiently.

Privacy and Security

When contacting us, please be aware that we take your privacy seriously. Never share sensitive account passwords or financial information through email or contact forms. Our support team will never ask for your password. For security purposes, we may need to verify your identity before providing account-specific assistance, so please be prepared to provide relevant account information when requested.